E-Bay: The high cost of a good reputation

For heavy sellers and those who make a substantial proportion of their income from eBay, the reports they get from other buyers and sellers are very important. Their concerns about negative feedback are well-grounded. Buyers and sellers seem to be engaged in a war of attrition where negative feedback is one of the main weapons, and now eBay has announced that sellers will no longer be able to leave negative feedback on buyers, hoping that this will help to rebalance things.

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Widgets: Moving Your Web Store Into The Community

Social media has grown to become a serious tool in a merchant’s marketing arsenal. However, perhaps the greatest social media advantage to merchants is still emerging — the ecommerce widget.

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